Shipping & Returns

All products returned to BavarianTuner must have a Returned Merchandise Authorization (RMA) issued by BavarianTuner. The RMA is valid for 7 days from the date of issuance. Please contact us by phone or email to request an RMA number and return instructions. Any cancellations and returns are subject to a 20% restocking fee. We offer only exchanges in the event of defective items. All returns or exchanges must be made within 30 days of the initial transaction! All products must be returned in original condition including packaging, documentation, warranty cards, instructions, and hardware. No cancellations, returns or exchanges are permitted on special order items, custom order items. All returns must be shipped via UPS GROUND. Returns must be returned through a trackable method and insured. If we cannot verify receipt of the product to us, we can't process the return.

Products can not be installed or otherwise show signs of wear. No refunds or exchange on any part that has been modified or painted.

Please read the labels on the boxes when you receive the product. Returning a product that you later found to be the wrong one shipped after you tried installing it is not grounds for a return. You must notify us within 3 days of receipt so we can rectify the situation.

All parts sold by BavarianTuner are sold on an as is basis. Not all parts will fit perfect or perform as desired. This is the nature of aftermarket accessories and parts. The buyer shall not be entitled to recover from BavarianTuner any consequential damages, damages to property, damages for loss of use, loss of time, loss of profit, loss of income, any costs of modification/installation, or any other incidental or secondary damages. Not all products may beroad legal in your state. Please check your local laws and research the parts you wish to purchase to insure they are the correct items you want to purchase. Most performance products require professional installation to function properly. This can avoid any problems that can often be found with an inexperienced installer of aftermarket products. Installation of items, done improperly, cannot be returned. Additionally, returning an item because one doesn't know how to personally install it themselves will result in restocking fees and loss of s/h fees. The allowance of a return assumes the item is/was not installed, used, or broken.

Returns are shipped via a ground method at our discretion unless the customer pays for the difference for expedited shipping. Prior expedited shipping on the original order has no bearing on the second return method of shipping.

Any products returned to us that are not our own is an act of malice and fraud. Some items (and eventually all) contain hidden security identifiers which must be intact when we receive the product. We will not replace or return the product if it is being passed off as one of our own or does not contain the marking. We will report such actions the postal service (for mail fraud), and any applicable local law enforcement. The item sent to us will be disposed of without further recompense.

Exchanges and returns: You must return the item(s) to BavarianTuner first before replacement part(s) will be sent. Tips: do not throw away your original part(s)!

Clearance Items: These are products that have discounted due to discontinuation, overstock, or limited promotion. These items are not eligible for refund. Customer may receive store credit if no exchange is available. Customer is responsible for returning products frieght pre-paid and must cover return cost of the exchange. Shortages

Please inspect your delivery immediately. We must be notified within 24 hours. Backordered items will ship separately. Please inspect the packing list. If shortages are found, please inspect box for split, crack or tears. If an item is missing, please notify the shipper and BavarianTuner immediately. Failure to do so limits our ability to correct the situation. Shipping companies require immediate notification for inspection.

BavarianTuner.com lists normally expected shipping times on many of our product pages. BavarianTuner.com will make every effort to ship within the times noted however, products that are not in stock, must be custom manufactured, manufactured to order, or need additional information from the customer regarding the specifics of your vehilce or clarification of order, may cause delayed shipping.

Shipments to locations outside the United States will normally require Customs Inspection. You, the customer, may be required to pay additional charges to the shipping company upon delivery.

Inspect your parcel carefully before signing for the package. Please note any irregularities or damage on the freight receipt. If the package is in good condition, open it immediately and check for hidden damages. If damages are found, please notify shipping company and BavarianTuner immediately. We must be notified within 24 hours. KEEP ALL PACKAGING, INCLUDING SHIPPING CARTON. DO NOT return damaged items without prior approval.

All Prices are subject to change without notice. If there is a price variance, we will notify you prior to shipping. BavarianTuner is not responsible for any typographical errors on the description or pricing of products. Due to the large amount of products and frequency of new incoming products, typographical errors can occur. We reserve the right to change price or make corrections without notice.